Solutions

Purpose-built agents for every mission-critical industry.

Ovado AI ships with industry-specific agent suites — pre-integrated with the systems your sector runs on, and pre-tuned to its regulations and workflows.

Banking & Finance

Automation that speaks core banking

From the first customer hello to the final ledger entry — Ovado agents run support, onboarding, lending, and collections directly on your core stack, with every action policy-bound and logged.

  • Customer support that executes: freeze cards, file disputes, update mandates
  • KYC & onboarding — document checks, AML screening, account opening
  • Loan origination support and credit memo drafting
  • Collections outreach with compliant, personalised follow-ups
Discuss a banking use case
SAMPLE WORKFLOW · DISPUTE RESOLUTION
Verify customer identity0.8s
Pull transaction from core banking1.2s
Freeze card via issuing API0.6s
Raise dispute & order replacement1.1s
Resolved — full audit trail stored
Insurance

Claims and underwriting at machine speed

Agents read claim documents, validate coverage, score risk, and move straightforward cases straight through — while routing the complex ones to your adjusters with everything pre-assembled.

  • Claims intake, document extraction & adjudication support
  • Underwriting assistance with configurable risk scoring
  • Policy servicing, endorsements & renewal automation
  • Fraud-signal detection with human review gates
Discuss an insurance use case
SAMPLE WORKFLOW · MOTOR CLAIM
Extract claim documents & photos2.1s
Validate policy & coverage0.9s
Estimate damages against benchmarks1.7s
Route: straight-through or adjuster0.3s
Settlement initiated — logged & replayable
Oil & Gas

Field intelligence for energy operations

Give plant and field teams an agent that speaks SAP, SCADA, and your maintenance systems — turning hours of manual lookups into seconds, and alarms into prioritised action.

  • Natural-language material & inventory search across plants
  • Predictive maintenance and asset integrity monitoring
  • Pipeline security & alarm analytics with smart escalation
  • CAPEX estimation and procurement intelligence
Discuss an energy use case
SAMPLE WORKFLOW · MATERIAL SEARCH
Parse spec from field request0.5s
Search SAP MM across 3 plants1.8s
Rank matches & local alternates0.7s
Create reservation on approval0.9s
Maintenance order updated
Manufacturing & Automotive

A supply chain that sees ahead

Agents watch demand, stock, quality, and supplier signals continuously — surfacing risks before they hit the line and executing the fix the moment you approve it.

  • Inventory optimisation & demand forecasting
  • Predictive maintenance & downtime reduction
  • Quality intelligence from inspection & sensor data
  • Supplier risk monitoring & procurement automation
Discuss a manufacturing use case
SAMPLE WORKFLOW · STOCKOUT PREVENTION
Detect stockout risk on line 3live
Check supplier lead times1.4s
Propose expedited alternate PO0.8s
Human approves — PO issued1 click
Production plan updated
Telecom

Carrier-scale service, customer by customer

Handle millions of interactions in 100+ languages while agents watch the network side too — detecting faults, predicting churn, and closing the loop on complaints automatically.

  • Network fault detection & automated resolution
  • Churn prediction with proactive retention offers
  • Service desk & complaint management at scale
  • Plan changes, billing queries & upgrades executed end to end
Discuss a telecom use case
SAMPLE WORKFLOW · COMPLAINT TO FIX
Customer reports slow datachat
Correlate with cell-site telemetry1.1s
Apply remote config fix2.3s
Confirm speeds restored with customerauto
Ticket closed — CSAT captured
Government & Public Sector

Citizen services, sovereign by design

Built for PSUs, ministries, and national institutions: fully on-premise, fully auditable, and multilingual — so every citizen interaction is fast, fair, and on record.

  • Citizen services & grievance automation in local languages
  • Internal process & document automation
  • Compliance monitoring & audit reporting
  • Air-gapped deployment for sensitive environments
Discuss a public sector use case
SAMPLE WORKFLOW · GRIEVANCE REDRESSAL
Register grievance (voice, 12 languages)30s
Classify & route to department0.4s
Track SLA & nudge ownersauto
Notify citizen at each stageauto
Closed with audit-ready record
IT Helpdesk

The ticket queue that empties itself

Most L1 tickets are the same twenty problems. Ovado agents resolve them on the spot — with secure identity verification — and hand L2 the context-rich remainder.

  • Password resets & account unlocks with identity checks
  • Access provisioning across enterprise applications
  • Smart triage & escalation with full context attached
  • Asset tracking & software licence management
Discuss an IT use case
SAMPLE WORKFLOW · ACCOUNT UNLOCK
Employee reports lockout on Teamschat
Verify via OTP to registered device10s
Reset credentials in directory0.9s
Extend VPN session0.3s
Resolved — no ticket queue
HR Helpdesk

Every employee question, answered and actioned

Leave balances, payroll queries, policy questions, onboarding checklists — agents answer from your actual policies and complete the follow-up actions in your HRIS.

  • Onboarding & offboarding orchestration across systems
  • Leave, payroll & benefits queries resolved instantly
  • Policy Q&A grounded in your documents — with citations
  • Compliance nudges & training reminders
Discuss an HR use case
SAMPLE WORKFLOW · DAY-ONE ONBOARDING
Offer accepted — trigger onboardingauto
Create accounts & access packs4 systems
Schedule inductions & buddy introauto
Answer new-hire questions, day one24/7
Checklist complete — HR notified
Marketing & Sales

Pipeline that builds itself

Agents qualify every lead, personalise every follow-up, and keep your CRM honest — so your sellers spend their time closing, not typing.

  • Lead scoring & qualification agents on every inbound
  • Personalised outreach & multi-touch follow-up
  • Campaign analytics & content generation
  • CRM hygiene — enrichment, dedupe, next-step tracking
Discuss a sales use case
SAMPLE WORKFLOW · INBOUND LEAD
Lead submits demo requestweb
Enrich & score against ICP1.2s
Personalised reply & scheduling link0.8s
Brief seller with full contextauto
Meeting booked — CRM updated
Get Started

Don't see your industry? We'll build for it.

The platform underneath every solution is the same — governed agents, deep integrations, full auditability. Tell us your workflow.

Talk to an AI Expert