A modular, six-layer stack that takes a request from any channel, reasons over your knowledge and policies, and completes the work inside your systems — securely, at scale.
Ovado doesn't stop at generating a response — the pipeline ends with completed work, not suggested next steps.
Each layer scales and configures independently — so the stack fits your enterprise instead of forcing a shape on it.
Where people meet the platform — every channel, one context.
The execution brain — plans tasks, calls tools, keeps memory, and knows when to escalate.
Grounded reasoning in real time — retrieval from your knowledge, the right model for each job, and hallucination controls on output.
Deep, bidirectional connections to the systems where work actually happens.
The layer regulators ask about first — certified controls wrapped around every agent action.
Runs wherever your requirements say it must — including nowhere near the public internet.
As six independently scalable layers: interaction (omnichannel), agent orchestration (planning and execution), intelligence (retrieval and model routing), integration (system connectors), governance and security (certified controls), and deployment (cloud to air-gapped). You configure each to your environment.
Yes — every layer, including the LLM, can run inside your perimeter with zero external data flow. Hybrid and managed-cloud models are available when full isolation isn’t required.
Answers are grounded in retrieval from your knowledge with citations, and actions run only through deterministic, policy-bound execution paths with schema-validated outputs — an agent can’t improvise a system call.
The orchestrator handles retries, fallbacks, and compensating actions by design, and escalates to a human with full context when a workflow can’t safely continue.
Bring your architecture diagram — we’ll map the stack onto it live.
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