Last updated: July 22, 2026
This Privacy Policy explains how Ovado AI ("we", "us") handles information when you visit this website. We keep this simple, because the website itself is simple: it is an informational site about our platform.
When you contact us — through the contact form, by email, or by applying for a role — you share information such as your name, work email, company, and the content of your message. We use it solely to respond to your inquiry, evaluate your application, or arrange the demo you requested. We do not sell it, rent it, or use it for unrelated marketing without your consent.
The chat assistant on this website runs entirely in your browser. Your questions are matched against a built-in knowledge base on your own device; they are not transmitted to us or to any third party, and conversations are not stored after you leave the page.
Our hosting provider keeps standard server logs (such as IP address, browser type, pages requested, and timestamps) for security and operational purposes. This website does not currently set analytics or advertising cookies. If we introduce analytics in the future, we will update this policy and, where required, request your consent first.
The site stores small, functional preferences in your browser's local storage — for example, remembering that you dismissed our storage notice. These values never leave your device, contain no personal information, and can be cleared at any time through your browser settings.
This website is intended for business audiences and is not directed at children. We do not knowingly collect personal information from anyone under 16; if you believe a child has provided us information, contact us and we will delete it.
The site loads fonts from Google Fonts, which involves your browser requesting font files from Google's servers, and is hosted on Netlify, which processes requests to serve you the site. Each provider handles that traffic under its own privacy policy.
We retain correspondence only as long as needed for the purpose you contacted us about, or as required by law. We apply appropriate technical and organisational measures to protect the information we hold, consistent with the security practices described on our Security page.
Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, or to ask any question about this policy, contact us at support@ovado.ai and we will respond promptly. You can also write to us at 2 Velly Road, Stratford Gardens Office Park, Broadacres, Fourways, Johannesburg, South Africa, or call +27 71 726 1151.
If we change how this website handles information, we will update this page and revise the date at the top. Material changes will be highlighted on this page.