Document intake
Receives, classifies, and queues customer documents from any channel — upload, WhatsApp, email, or branch scan.
Any format, any channelA multi-agent KYC pipeline: vision agents extract documents, verification agents check official records, correspondence agents chase what’s missing — one seamless, auditable flow.
A specialised pipeline handling every stage of KYC end to end — no manual steps between stages, no data lost between systems.
Receives, classifies, and queues customer documents from any channel — upload, WhatsApp, email, or branch scan.
Any format, any channelStructured data pulled from IDs, proofs, and forms with confidence scoring — low-confidence fields flagged, never guessed.
OCR + validationDetails checked against government registries, sanctions and PEP lists, and your internal records — in parallel.
Registry · Sanctions · InternalAnything missing or mismatched triggers a polite, specific request to the customer on their preferred channel.
Multi-channel follow-up# id_document.pdf · 2.4 MB · received → Classified: national ID ✓ → Extracted 14 fields · confidence 97% ✓ → Registry match ✓ · Sanctions clear ✓ → Face match with liveness ✓ → Record sealed · hash-chained · retention set ✓ VERIFIED · 11.2s · full audit file written
Each step — receipt, extraction, checks, decision — is logged with timestamps and agent identity, then sealed tamper-evidently. Defensible at audit, years later.
Every document received, every registry query, every decision — logged with timestamp and agent identity.
Records held for exactly the windows your regulators mandate — no manual purge risk, no over-retention.
Edge cases land in a review queue where compliance officers see the complete reasoning trace, not just a flag.
Customer documents and biometrics stay inside your perimeter — on-premise or private cloud only.
CDD and EDD flows, periodic re-KYC, and jurisdiction rules built into the pipeline — compliance by design, not afterthought.
Full on-premise deployment including the models — biometric data never crosses your boundary.
Intake to verification to correspondence in one pipeline — no swivel-chair steps, no data re-entry.
Approvals and exceptions always reach a person; the pipeline accelerates everything around them.
Government IDs, proofs of address, business registration documents, and standard onboarding forms — extendable to local formats per market.
Government registries, sanctions and PEP lists, and your internal records — run in parallel so clean cases clear in minutes.
Mismatches and low-confidence cases route to a manual review queue with the full evidence and reasoning trace attached. Nothing is auto-rejected.
Yes — the correspondence agent picks the thread back up whenever the customer responds, on whichever channel they respond.
Inside your infrastructure only — on-premise or private cloud — encrypted, access-controlled, and retained per your policy.
A first KYC flow typically goes live in weeks, using pre-built document models and registry connectors as the starting point.
Talk to us about document types, registries, and integration with your core — then watch the pipeline run.
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