HR helpdesk
Leave, payroll, benefits, and policy questions answered instantly — with the follow-up actions completed in your HRIS.
HR questions answered, IT tickets resolved, branch staff guided through complex customer interactions — every answer traceable to the exact clause in your real policies.
Every response cites the document, section, and page it came from — and when the assistant doesn’t know, it says so and routes the question to the right owner.
The same employee needs HR help in the morning, IT after lunch, and branch guidance at four. One assistant handles all three — in context.
Leave, payroll, benefits, and policy questions answered instantly — with the follow-up actions completed in your HRIS.
Password resets, access requests, and troubleshooting with identity verification — most tickets never become tickets.
Live guidance during customer interactions: eligibility, process steps, and next-best actions drawn from the customer’s actual profile.
Regulatory updates parsed, categorised, and pushed to exactly who needs to act — with an audit trail per update.
The complete circular with impact assessment, required actions, due dates — and acknowledgment tracking per person.
A role-specific summary: customer-facing implications, process changes, and briefing points in plain language.
Implementation timelines, system changes, and cross-department coordination needs — extracted automatically.
Simplified action steps delivered as a short voice briefing — no regulatory jargon, acknowledgment logged.
Employees only see what their role permits; every query, answer, and override is logged; and answers that can’t be grounded in a source are never given.
SSO-integrated, role-scoped, and policy-bound — the assistant enforces the same boundaries your systems do.
Responses come only from your documents, with the source attached. Ambiguity escalates to a person.
Policies, personnel data, and interactions stay on your infrastructure — on-premise or private cloud.
Point it at your document repositories and directory; the first function typically goes live in weeks.
It indexes your document repositories continuously — a new circular or updated handbook is answerable the moment it lands, with version-aware citations.
Both — within role permissions: IT actions like resets and access requests execute with verification; HR actions complete in your HRIS; branch mode stays advisory.
The assistant surfaces both sources with their dates and versions, flags the conflict, and routes it to the policy owner — it never silently picks one.
Interactions are logged for audit and security purposes under your policies — with role-based access to logs and PII redaction built in.
Bring three real policy questions to the demo — watch them answered with sources.
Book a Demo →