Insurance

Claims and underwriting at machine speed.

Agents read claim documents, validate coverage, score risk, and move clean cases straight through — routing the complex ones to your adjusters with everything pre-assembled.

Straight-through processing Human review gates On-prem ready SOC 2 · ISO 27001
faster claims cycle*
70%
of policy servicing automated*
24/7
claim intake on every channel
100%
decision trail for every case
Capabilities

What agents run for insurers

Claims intake & adjudication

Documents and photos read on arrival; coverage validated; clean claims settled straight through.

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Underwriting assistance

Risk factors assembled and scored against your appetite — with the reasoning attached.

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Policy servicing

Endorsements, renewals, and mid-term changes executed in your policy admin system.

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Fraud signals

Anomaly detection with mandatory human review before any adverse action.

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Voice FNOL

First notice of loss taken naturally over the phone, 24/7, in 100+ languages.

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Policyholder self-service

Chat and WhatsApp servicing that answers and acts — not just deflects.

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In Action

A motor claim, moved straight through

OVADO AGENT · INSURANCE
I had a minor accident — bumper damage. Filing a claim.
Sorry to hear that — glad you’re okay. Please upload photos of the damage and your policy number, and I’ll take it from there.
✓ Coverage validated · Damage estimated $840 · Below straight-through threshold
Good news: your claim is approved. $840 will reach your account in 2–3 business days, and I’ve booked your preferred garage for Tuesday. Claim ref: C-4471.

Speed for the many, judgment for the few

Straight-through processing clears the routine cases in minutes — while your adjusters receive the complex ones with evidence gathered, coverage checked, and history summarised.

  • Configurable straight-through thresholds per product
  • Adjuster handoffs with pre-assembled case files
  • Renewal and lapse-prevention outreach automated
Web Mobile Voice WhatsApp
FAQ

Common questions, answered

Major policy administration, claims, and billing platforms via pre-built connectors — and anything proprietary through the connector SDK or an MCP server.

Agents never deny autonomously. Approvals within thresholds can be automated; denials and edge cases always route to human adjusters with the full evidence file.

Yes — the entire platform, including the LLM, can run on-premise or in your private cloud with zero external data flow.

Get Started

Settle the routine in minutes. Focus experts where they matter.

We’ll run a live claim through the platform in your first demo.

Book a Demo