# Ovado AI

> Ovado AI is an enterprise agentic AI platform. It deploys autonomous AI agents that don't just answer questions — they complete real, multi-step workflows across mission-critical business systems (core banking, ERP, CRM, MES, SCADA and more), with governance, human oversight, and full audit trails built in. The platform is SOC 2 and ISO 27001 certified, supports 100+ languages, and can be deployed fully on-premise or air-gapped, including the LLM.

Key facts:
- Deployment models: customer cloud / on-premise (zero external data flow), managed cloud, hybrid, and private LLM.
- Model-agnostic: works with commercial and open-weight LLMs; switch models without rebuilding workflows.
- MCP-native: systems are wrapped once as Model Context Protocol servers and reused by every agent with one auth layer and one audit trail.
- 1000+ integrations: Finacle, Fiserv, T24, SAP, Oracle, Salesforce, ServiceNow, Siemens, Rockwell, DB2/AS400 and more.
- Typical first use case goes live in weeks. Contact: sales@ovado.ai

## Platform

- [Platform Overview](https://ovado.ai/platform): The full stack — agent studio, orchestration, knowledge, voice, guardrails, observability.
- [Architecture](https://ovado.ai/architecture): The six-layer enterprise stack, from interaction to deployment.
- [Autonomous Agents](https://ovado.ai/autonomous-agents): How agents reason, plan, use tools, and orchestrate.
- [Model Context Protocol](https://ovado.ai/mcp): MCP-native integration — connect once, act everywhere.
- [Integrations](https://ovado.ai/integrations): Pre-built connectors and the connector SDK.
- [Platform Features](https://ovado.ai/platform-features): Build, run, and lifecycle capabilities.
- [Security & Compliance](https://ovado.ai/security): SOC 2 and ISO 27001 certifications, zero-trust controls, audit trails.

## Use Cases

- [Customer Support](https://ovado.ai/customer-support): Agents that resolve support requests end to end across voice, chat, email, and WhatsApp.
- [Sales Assistance](https://ovado.ai/sales-assistance): Lead qualification, outreach, and meeting booking on autopilot.
- [Employee Productivity](https://ovado.ai/employee-productivity): Internal IT/HR requests completed in Teams and Slack.
- [Marketing](https://ovado.ai/marketing): On-brand campaign generation with compliance guardrails.
- [KYC & Onboarding](https://ovado.ai/kyc-onboarding): Documents to verified customer in minutes.

## Channels

- [Voice AI](https://ovado.ai/voice-ai): Natural voice agents with sub-second latency in 100+ languages.
- [Web Chat](https://ovado.ai/chat): Website agents that answer, act, and convert.
- [WhatsApp](https://ovado.ai/whatsapp): Support, commerce, and document flows in the thread.
- [Email](https://ovado.ai/email): Inbox triage and resolution with grounded replies.

## Industries

- [Banking & Finance](https://ovado.ai/banking-finance): Support, KYC, lending, and collections on the core banking stack.
- [Banking: Collections](https://ovado.ai/banking-collections), [Banking: KYC](https://ovado.ai/banking-kyc-onboarding), [Banking: Customer Support](https://ovado.ai/banking-customer-support), [Banking: Employee Assistant](https://ovado.ai/banking-employee-assistant), [Credit Memo Automation](https://ovado.ai/credit-memo-automation)
- [Insurance](https://ovado.ai/insurance): Claims, underwriting, and policy operations.
- [Oil & Gas](https://ovado.ai/oil-gas): Field intelligence, SAP material search, alarm analytics.
- [Manufacturing](https://ovado.ai/manufacturing): Shop floor to supply chain.
- [Manufacturing: Plant Operations](https://ovado.ai/plant-operations), [Supply Chain & Procurement](https://ovado.ai/supply-chain-procurement), [Logistics & Safety](https://ovado.ai/logistics-safety), [HR & Internal Operations](https://ovado.ai/hr-internal-operations), [Data & Analytics](https://ovado.ai/data-analytics), [R&D & Innovation](https://ovado.ai/rnd-innovation)
- [Telecom](https://ovado.ai/telecom): Network-aware service at carrier scale.
- [Government & Public Sector](https://ovado.ai/public-sector): Sovereign, auditable citizen services.
- [IT & HR](https://ovado.ai/it-hr): Internal queues that empty themselves.

## Focus Markets

- [Caribbean Banking](https://ovado.ai/caribbean-banking): On-premise agentic AI for regulated island markets.
- [Indian Public Sector](https://ovado.ai/indian-public-sector): Multilingual, sovereign citizen services for ministries and PSUs.

## Company

- [About](https://ovado.ai/about): Mission, principles, and story.
- [Solutions Overview](https://ovado.ai/solutions): All industries in one view.
- [Resources](https://ovado.ai/resources): Insights and frequently asked questions.
- [Partners](https://ovado.ai/partners): Technology, solution, and cloud partner programs.
- [Careers](https://ovado.ai/careers): Open roles.
- [Contact](https://ovado.ai/contact): Book a demo or reach the team.